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Old 12-09-2013, 11:16 AM   #1
Monster   Monster is offline
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Help with Mobile

Got this question sent to me by a regular poster. Wondering if Admin or anyone else could help?

Hi Monster,

I'm having some issues with the site. I continually get knocked off line and have to re-log in. I know it's not hard to log in, but I access the boards from my phone 99.9% of the time and it just keeps happening. I've had to log in 3 times in the last 10 minutes... I' not sure if this has anything to do with it but I tried the tapatalk app about a month ago. it didn't work very well so I deleted it. Since then it's been logging me out at a frustrating pace. Every time it suggests the app... I'm not sure if there's anything you can do or suggest I do to make that stop? I do enjoy this community! Tons of great posters here! Thanks in advance!
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Old 12-09-2013, 11:49 AM   #2
grandy   grandy is online now
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First (obvious) question: Is "Keep me logged in?" checked when logging in?

Second question: Are cookies enabled for your mobile browser/this site?

Those are the main things that would jump out at me for login issue. If those are good, then I'm not sure what else it would be.
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Old 12-09-2013, 11:55 AM   #3
jever4321   jever4321 is offline
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Thanks Monster and grandy! I'm the one having the issue. I know... First world problems ;-). I always check the remember me box. I never had this issue until I tried the app. I've had to log in 6 times since 9AM this morning... That's getting old. I'm not sure how to do the things you recommend to my phone. It's an iPhone 5..
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Old 12-09-2013, 12:08 PM   #4
jever4321   jever4321 is offline
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I just looked through my settings and deleted cookies and cleared history. Hopefully that helps. I'll check back in later. Thanks.
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Old 12-09-2013, 12:22 PM   #5
jever4321   jever4321 is offline
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Didn't appear to work. I just had to log in... Again....
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Old 12-09-2013, 12:30 PM   #6
jever4321   jever4321 is offline
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Shut down and Re-started my phone... And yes... Another log in... That's like 8 already today...
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Old 12-09-2013, 01:17 PM   #7
grandy   grandy is online now
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Haven't found much help looking through VBulletin technical support threads.

The only temporary workaround I can think of is to try another browser. I know Dolphin and Chrome are available on iphones.
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Old 12-09-2013, 08:24 PM   #8
jever4321   jever4321 is offline
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Thanks again. I'm having more issues with this phone like Not receiving calls... I wonder if it's an issue with the phone itself. I might bring it in for a diagnostic check. It hasn't knocked me off since around noon so that's great. Thanks for your help. I'll keep you posted.
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Old 12-21-2013, 01:33 PM   #9
jwlcosu   jwlcosu is online now
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[QUOTE=jever4321;389553]Thanks Monster and grandy! I'm the one having the issue. I know... First world problems ;-).

http://whitewhine.com/
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Old 01-06-2014, 07:06 PM   #10
lucke   lucke is offline
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BTW, looks like the tapatalk api has expired... don't know if that will matter at some point in the future or not, but it's worth looking at.


Last edited by lucke; 02-22-2014 at 07:26 PM.
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